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Auberge Du Soleil

Hotel Information | Auberge du Soleil

Resort Information

  • Where is the hotel located?
    180 Rutherford Hill Road, Rutherford, CA 94573
  • What is the hotel phone number and email?
    Phone: 707-963-1211
    Toll Free Phone: 800-348-5406
    Email: [email protected]
  • Can I text the hotel?
    No, text communication with the hotel is not currently available.
  • What time is check in and checkout at the hotel?
    Check in is at 3PM and check out is at 12PM Pacific Standard Time.
  • Is there a late check-out fee?
    Late check out may be requested and is subject to availability.
  • How many rooms are there?
    50 spacious guest accommodations, all are either a suite or a studio with separate entrances.
  • How many suites and residences are there?
    27 rooms, 19 one-bedroom suites and 2 two-bedroom private maisons
  • How many meeting rooms are there?
    4 meeting rooms:
    Maison d’Arbre
    Bellevue I & Bellevue II
    Rotonde
    Restaurant Private Dining Room
  • Is smoking allowed on the property?
    Auberge du Soleil is a non-smoking property.
  • Is valet or self-service parking available?
    Both valet and self-service parking are available complimentary.
  • Are there minimum stay requirements?
    A minimum length of stay may apply on weekends and special events. Please inquire with our reservations department or your travel professional to obtain current information.
  • What is your cancellation policy?
    Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.
  • Are children allowed at Auberge du Soleil
    Auberge du Soleil is a tranquil romantic retreat designed for guests seeking an adult getaway and therefore is not recommended for children under 21 years of age.

Hotel Updates

  • Is there anything new or noteworthy about renovations?
    Our Main House went through a full renovation in January 2023, including The Restaurant and The Bar.
  • Are there any seasonal closures?
    January.
  • Can I dine anywhere in the resort?
    Yes, we offer fine dining in The Restaurant, casual fare in The Bar, poolside dining at La Plage and in-room dining in your room, suite or private maison.

Resort Fees

  • Does your property charge a Resort Fee?
    No, there is no resort fee.

Health and Services

  • What is your Health and Services policy?
    The health and safety of our guests and employees are of the utmost importance to us. Auberge du Soleil has earned the Forbes ShareCare VERIFIED certification seal, affirming the property abides by relevant guidelines for hygiene and disinfection, social distancing markers, and safety of buildings.

Transportation

  • Can the hotel pick me up?
    Transportation may be arranged through our concierge team. Additional fees apply.
  • How far is the hotel from the airport?
    77 miles from San Francisco International Airport (SFO)
    68 miles from Oakland International Airport (OAK)
    78 miles from Sacramento International Airport (SMF)
    32 miles from Sonoma County Airport (STS)
    25 miles from Napa Jet Center
  • Does your hotel offer a shuttle service?
    No, shuttle service is not currently available.
  • What are the various costs for a limo/taxi/town car etc.?       
    Costs vary greatly depending on mode of transportation.

Payment

  • What currency is accepted?
    Currency accepted is the US Dollar.
  • What are the accepted payment options?
    American Express, Discover, MasterCard and Visa
  • What is the deposit policy?
    100% of the stay’s room, taxes, and resort fees are collected as the advance deposit at the time of booking.
  • Cancellation policy
    Room reservations must be cancelled 14 days in advance to receive full refund minus $100 cancellation fee. If you need further assistance, call the hotel directly or contact [email protected].
  • Is there a cost for additional guests in room?
    Occupancy is limited to 2 guests in our guest rooms and suites. Occupancy is limited to 4 guests in Cannes and Monaco, our private two-bedroom maisons. Additional occupant fees of $125 per person, per night + tax apply to select rooms and suites that can accommodate more than two people. Rollaway beds and cribs are not available.

Pet Policies

  • What is your pet policy?
    Pets are not allowed with the exception of service dogs.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    No, we do not currently offer laundry or dry cleaning services.
  • How frequent is housekeeping?
    Housekeeping is provided twice daily, with additional service available upon request.

General Amenities

  • What amenities are offered to guests?
    Safety deposit box – in-room safe.
    Complimentary glass of wine upon check-in
    Bottle of wine upon arrival (in addition to the welcome glass at check-in)
    Access to spa courtyard including soaking pools and dual-infrared steam rooms
    24-hour access to fitness center including daily fitness classes
    Bottled water, juices, soft drinks, beer and locally made snack items

Hotel Accessibility

Residences

  • Do you have residences for sale here?
    No, there are not any residences available for sale.

Family

  • Do you have babysitting/child care available?
    No, Auberge du Soleil is designed for adults seeking a tranquil atmosphere and therefore not recommended for children under the age of 21.

Spa and Recreational Amenities

  • Is there a pool on site?
    Yes, the pool is available throughout the year with 24-hour access
  • Is there a spa on site?
    Yes, the award-winning The Spa at Auberge du Soleil offers an array of services along with complimentary access to temperate soaking pools and dual-infrared steam rooms. Available exclusively for hotel guests.
  • Is there a fitness center on site?
    Yes, guests have unlimited access to an exclusive indoor/outdoor facility, available 24 hours.
  • Is there tennis on site?
    Complimentary access to on-site court available by reservation. Racquets and balls provided.
  • Is golf available?
    Access to championship golf courses may be arranged through our concierge.
  • What additional wellness options are available?
    Complimentary onsite fitness classes and nature walks on property. Exceptional hiking, biking and kayaking are in the area near the hotel.
NAPA VALLEY | 180 Rutherford Hill Road Rutherford, California 94573
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