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The Vanderbilt

Hotel Details, Amenities and Guest Information | The Vanderbilt

Resort Information

  • Where is the hotel located?
    41 Mary Street, Newport, RI 02840
  • What is the hotel phone number and email?
    Hotel Phone: +1 401 846 6200
    Email: [email protected]
  • Can I text the hotel?
    No, text communication with the hotel is not currently available.
  • What time is check in and check out at the hotel?
    Check in is at 4:00pm and check out is at 11:00am local time.
  • Is there a late check-out fee?
    Yes, late check out is based on availability and available at $150 per additional hour until 3pm.
  • How many total rooms are there?
    There are 33 total rooms.
  • How many total suites and residences are there?
    There are 29 suites and 4 rooms.
  • Is smoking allowed?
    In consideration of all our guests at The Vanderbilt, we are a non-smoking property. Smoking in rooms will result in a post check-out charge of $300.
  • Is parking available?
    Only valet is available.
  • What is the cancellation policy?
    A 50% deposit of room charges including tax is required at the time of booking. The remaining 50% balance of room charges including tax will be charged at the cancellation cut-off.
  • Is there a room deposit?
    A 50% deposit of room charges including tax is required at the time of booking. The remaining 50% balance of room charges including tax will be charged 30 days prior to arrival.

Hotel Updates

  • Are there any seasonal closures?
    There are none.
  • Can I dine anywhere in the resort?
    Yes, guests are allowed to dine anywhere on the property.

Resort Fees

  • Does your property charge a resort fee?
    Yes, there is a resort fee.
  • How much is the resort fee per room?
    The resort fee is $50 per room per night.
  • Is the resort fee a fixed amount per room?
    Yes, the resort fee is a fixed fee.
  • Does the resort fee change by season?
    No, the resort fee does not change seasonally.
  • What items are included in the resort fee?
    Valet or self parking
    Pool and fitness center access
    In lobby refreshments
    Welcome drink and amenity on arrival
    In room coffee
    House bicycles
    High speed internet

Spa Fees

  • Does your property charge any wellness/spa fees?
    Yes, there is a 20% service charge on all spa services.
  • How is the fee distributed?
    The spa service charge is distributed 100% to, and divided among spa team members. Any additional gratuity provided is distributed 100% to your practitioner.

Transportation

  • Can the hotel pick me up?
    Airport or train station transfers may be arranged with our Concierge Team through a preferred partner. Additional fees apply. Please contact our team at [email protected] with your flight information.
  • How far is the hotel from the airport?
    30 minutes from Providence T.F.Green airport (PVD) 1.5 hours from Boston Logan International airport (BOS), 3 hours from New York City airports (JFK) (LGA).
  • Does your resort offer a shuttle service?
    While we do not offer shuttle service, transportation can be arranged on your behalf with our preferred partners. Additional fees apply.

Payment

  • What currency is accepted?
    Currency accepted is the US Dollar.
  • What are the accepted payment options?
    American Express, Discover, MasterCard and Visa.

Pet Policies

  • What is the pet fee?
    The pet fee is $150 per pet. This is a one-time fee.
  • Number of pets allowed?
    One pet is permitted per room. Contact our reservations team to learn more.
  • Are special pet amenities and services?
    Pet amenities are provided in the room prior to arrival, including a dog bed as well as food and water bowls.
  • Are support animals allowed?
    Yes, service animals are allowed and the pet fee is waived.
  • Are there any weight or breed limits?
    Dogs must be under 50 pounds.
  • What is provided with the pet fee?
    Pet amenities are provided in the room upon arrival (dog bed and food and water bowls).
  • Are pets permitted in dining areas?
    Only service animals are permitted in dining areas, in accordance with Rhode Island law.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    No dry cleaning facilities are available however, we do provide a wash and fold service through our housekeeping department. Prices vary per the valet ticket.
  • How do I get my clothes pressed?
    This can be coordinated with the front desk team.
  • Do you have a lost and found?
    Yes, we do have a lost and found. Please contact the front desk with questions.
  • What does your turndown service entail?
    Turndown includes a preparation of the guest room for evening and preparation of the bathroom for the morning. The room and bathroom are refreshed as part of this service while extra amenities are placed in the room.
  • How frequent is housekeeping?
    Housekeeping is twice daily, morning and evening turndown service unless requested otherwise.
  • Is there a cost for laundry?
    Laundry services are priced individually.
  • How long does laundry take to finish?
    Varies depending on the guest requirements.

General Amenities

  • What general amenities are available?
    Restaurant on site
    Baggage Storage
    Reception Desk is available 24 hours
    Lounge
    Multilingual Staff
    Room Service
    In room safes
    Complimentary beverage upon arrival

Residences

  • Do you have residences for sale here?
    No, there are not any residences available for sale.

Family

  • Do you have babysitting/child care available?
    No, we are unable to assist with childcare services at this time.
  • Do you have a children’s menu?
    Yes, a children’s menu is available in all restaurants and in room dining.
  • Do you have cribs?
    Yes, cribs are available by request.
  • Do you have highchairs?
    Yes, a highchair is available upon request.
  • Do you provide custom itineraries?
    Yes, our concierge team can provide a custom itinerary.
  • Do you have a minimum age requirement for guests?
    No, guests of all ages are welcome.

Spa and Recreational Amenities

  • Is there a pool available?
    Our Spa Pool is open daily for hotel guests from 8:00am to 10:00pm. Quiet hours are from 11:00am to 5:00pm.
  • Is there a spa on site?
    Yes, there is a spa on-site open daily from 10:00am – 6:30pm.
  • Is there a fitness center on site?
    Yes, there is a fitness center on site.

Hotel Accessibility

NEWPORT | 41 Mary Street, Newport, Rhode Island, 02840 USA
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