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Grace Hotel

Hotel Details, Amenities and Guest Information | Grace Hotel Santorini

Resort Information

  • Where is the hotel located?
    Imerovigli, Santorini 84700 Greece
  • What is the hotel phone number and email?
    Resort Phone: + 0030 2286021300
    Email: [email protected]
  • Can I text the hotel?
    No, text communicate with the hotel is not currently available.
  • What time is check in and check out at the hotel?
    Check in is at 3 PM and check out is at 11 AM.
  • Is there a late check-out fee?
    Late check out may be requested and is subject to availability. Late check-out fees apply beginning at 2 PM.
  • How many rooms are there at Grace Hotel?
    22 Suites/Rooms and 1 Two Bedroom Villa.
  • How many suites and residences are there at Grace Hotel?
    1 Two Bedroom Villa with private pool, 2 Grace Suites with Plunge Pool, 1 VIP Suite with Plunge Pool, 2 Superior Suites with Plunge Pool, 6 Junior Suites with Plunge Pool, 7 Deluxe Room with Plunge, 1 Junior Suite and 1 Deluxe room, and 2 Infinity Suites.
  • Is smoking permitted?
    Grace hotel is a non-smoking property indoors. Outdoor smoking is allowed at private balconies restaurant and bar.
  • What parking amenities are available?
    Self service parking is available.
  • What is the cancellation policy?
    Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.

Hotel Updates

  • Is there anything new or noteworthy about renovations?
    There are no upcoming renovations scheduled for Grace hotel.
  • Are there any seasonal closures?
    Property typically remains closed November till April 14.
  • Can I dine anywhere in the resort?
    If not a resident, only at the Restaurant and Bar.

Resort Fees

  • Does your property charge a Resort Fee?
    No, there is  not a resort fee.

Health and Services

  • What health and safety services are available?
    The health and safety of our guests and employees are of the utmost importance to us. Please call + 0030 2286021300 or email reservations at  [email protected] with questions and for more information.

Transportation

  • Can the hotel pick me up?
    Pick-ups are pre-arranged with the concierge. Additional fees apply.
  • How far is the hotel from the airport?
    Grace Hotel is 9km (20 mins by car) from Santorini airport.
  • Does your resort offer a shuttle service?
    Yes, €‎100 each way.
  • What are the various costs for a limo/taxi/town car etc.?
    This varies depending the destination on the island and the type of car. Prices may range between €25 – €45.

Payment

  • What currency is accepted?
    Currency accepted is the Euro.
  • What are the accepted payment options?
    American Express, MasterCard and Visa.
  • Is there a cost for additional guests in room?
    There is no cost for additional guests in the room.

Pet Policies

  • Is there a pet fee?
    With the exception of support animals pets are not allowed at Grace Hotel.
  • Are support animals allowed?
    Yes, support animals are allowed.
  • Are there any weight or breed limits?
    Yes, animals should weigh no more than 15kg.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    Yes, we have an external laundry and dry cleaning facility.
  • How do I get my clothes pressed?
    This can be coordinated with the concierge team. Additional fees apply.
  • Do you have a lost and found?
    Yes, Grace Hotel does have a lost and found. Please contact the concierge with questions.
  • What does your turndown service entail?
    Turndown includes a preparation of the guest room for evening and preparation of the bathroom for the morning. The room and bathroom are refreshed as part of this service while extra amenities are placed in the room.
  • How frequent is housekeeping?
    Housekeeping is twice daily, morning and evening turndown service unless requested otherwise. Towel change upon request.
  • Is there a cost for laundry?
    Laundry services are priced individually.
  • What are laundry pick up times and time to finish?
    Varies depending on the guest requirements.

General Amenities

  • What general amenities are available?
    • Restaurant on site – Varoulko Santorini
    • 24 Hour Reception
    • Express check out service or late check out service
    • Baggage storage and porterage
    • Complimentary Wifi
    • Complimentary Satellite Channels
    • Complimentary Movies
    • Bluetooth Device
    • Laptop Tablet Upon Request
    • Tea Kettle and Espresso Machine
    • Pillow Menu
    • Steamers
    • Wake-Up Call Service
    • 24 Hour Room Service
    • Early In-Room Breakfast Upon Request
    • In-room welcome amenity upon arrival
    • Complimentary welcome beverage upon arrival
    • 5-Course Breakfast from 7:30am – 11:00am
    • Gift Shop
    • Laundry
    • Multilingual Staff
    • Safety Deposit Box
    • Car Rental Service Upon Request

Hotel Accessibility

Residences

  • Do you have residences for sale here?
    No, there are no residences available for sale.

Family

  • Do you have babysitting/child care available?
    Yes, our Concierge can assist with any child care services.
  • Do you have a children's menu?
    Yes, a children’s menu is available in all restaurants and in room dining.
  • Do you have cribs?
    Yes, cribs are available for the Villa only.
  • Do you have highchairs?
    Yes, a highchair is available upon request.
  • Do you provide custom itineraries?
    Yes, our concierge can provide a custom itinerary.
  • Do you have a minimum age requirement for guests?
    Yes, 14 years of age. Children below the age of 14 years old are allowed only in The Villa.

Spa and Recreational Amenities

  • When is the pool available?
    The pool is open 11 AM – 6 PM.
  • Is there a spa on site?
    No, there is no spa on site.
  • Is there a fitness center on site?
    Yes, there is a fitness center available at the property.
  • Is tennis availabe?
    No, there is no tennis available on site.
  • Is golf availabe?
    No, there is no golf located on site.
  • What other wellness options are there?
    There is a yoga and Pilates studio available at the property.
SANTORINI | Imerovigli, Santorini, 84700 Greece
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